For your convenience, we are now offering “drop off” appointments for our patients that we have seen within the last year. We generally schedule “drop offs” in the morning, to provide ample time to give each patient the attention he or she deserves. When calling to make the appointment, be ready to give a brief history of your concerns as well as a phone number where you can be reached when the doctor calls. Please expect to spend about 10 minutes when you arrive to complete the admission forms. Our doctors and staff will keep in touch throughout the day and schedule a time that is good for you to take your pet home.
Parking: There are 3 spaces just across the street in the Spot Hero lot under the el tracks. These spots are reserved by NCAH for your convenience. Look for the orange NCAH signs. You do not need the Spot Hero app to park in these spots, just be our clients!
Meeting You Outside the Hospital: If you call us a minute or two prior to your arrival, one of our front desk staff members will meet you outside of the hospital and pick up your pet so that you may park your car.
Pet Drop Off: For established clients, we are offering “drop off” appointments. We ask our clients to bring their pet in the morning between 8:00am and 8:30am. We will call you when your pet is ready. For more information, go to our Pet Drop Off Appointments page on our website.